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Privacy Policy

Last updated: April 2026

Zinc Dynamics ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom AI voice agent services.

1. Information We Collect

Contact Form Data

When you submit a contact form, we collect information such as your name, email address, phone number, and message content. This information is used to respond to your inquiry.

Analytics Data

We use Google Analytics (GA4) to track how you interact with our website. This includes pages visited, time spent on site, click patterns, and general location data. GA4 uses cookies to collect this information.

Cookies

We use both essential cookies (necessary for site functionality) and analytics cookies (to understand user behavior). You can manage cookie preferences through your browser settings.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

3. Third-Party Data Processors

We share your information with the following third-party service providers:

4. Your Data Rights

Under GDPR and applicable privacy laws, you have the right to:

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for 12 months unless further communication is necessary.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access — You may request a copy of the personal data we hold about you.

Right to Rectification — You may request correction of any inaccurate or incomplete personal data.

Right to Erasure — You may request deletion of your personal data where there is no compelling reason for its continued processing.

Right to Data Portability — You may request a copy of your data in a structured, machine-readable format.

Right to Restrict Processing — You may request that we limit the processing of your personal data in certain circumstances.

Right to Object — You may object to the processing of your personal data where we rely on legitimate interest as our legal basis.

To exercise any of these rights, contact us at info@zincdynamics.com. We will respond within 30 days.

8. We Do Not Sell Your Data

Zinc Dynamics does not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We only share data with processors necessary to provide our services.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

9. Cookie Policy

See our separate Cookie Policy for detailed information about cookies we use and how to manage your preferences.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Zinc Dynamics
Cyprus
Email: info@zincdynamics.com

11. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date above.