AI calling agents
The phone rings at 8pm and somebody picks up.
Answers your phone, books appointments and qualifies leads in 80 languages, around the clock.
- 80
- Languages
- Under 1s
- Answer time
- 2026
- Live since
- 2–4 weeks
- Setup
A phone worker that never goes to lunch. It picks up on the first ring, understands what the caller wants, books them in, and drops a transcript on your desk. When it can't help, it hands over to a person with the whole conversation attached.
What it does
- 01
Answers every call
No queue, no voicemail, no missed call at 8pm. It picks up in under a second, at 3am and on public holidays.
- 02
Switches language mid-sentence
It hears the caller's language and follows them. Greek to English to Russian, in the same call, without being asked.
- 03
Books into your calendar
It checks real availability, offers real slots, and writes the appointment where your staff already look for it.
- 04
Hands over cleanly
Outside its scope it transfers to a person or takes a message — with the context, so the caller never repeats themselves.
- 05
Leaves a record
Every call arrives in your dashboard with a transcript, an outcome and a sentiment reading.
The detail
What's actually behind the phone.
The dashboard behind every call
Each call lands in a client dashboard — transcript, outcome, booking and sentiment — at app.zincdynamics.com. Owners check their phone traffic the way they check their sales.
A language switch you can hear
On a real test call our agent opened in Greek, heard "I do not speak Greek", and continued in English 0.38 seconds later — mid-call, without being asked twice.
The stack under it
Anthropic Claude does the reasoning, ElevenLabs does the voice, and the call itself runs over a licensed EU carrier. No grey routes.
How it works
- 1
We listen first
Half an hour on your call flows: who rings, what they ask, what usually goes wrong.
- 2
We build your agent
Its personality, what it knows about you, when it escalates, what it must never say.
- 3
We test it hard
Scenarios, edge cases, awkward callers, every language you need. We break it before your customers do.
- 4
It goes live
On your number, monitored, and tuned as real calls come in.
What it won't do
- It is a machine. Occasionally it will mishear a word, exactly like a new receptionist would.
- It does not decide anything you haven't authorised — it books, answers and routes, nothing else.
- Voice calls carry a per-minute cost. We show you the number before you commit, not after.
- Setup runs two to four weeks. We don't put a half-built agent on your live number.
Every supplier has this list. Most make you find it out later.
Worth half an hour?
No deck, no pitch. You describe the job, and we tell you honestly whether software should be doing it — including when the answer is no.